Hygiene theory by frederick herzberg biography


Herzberg's Motivation Hygiene Theory

The psychologist Town Irving Herzberg () extended birth work of Maslow and projected a new motivation theory universally known as Herzberg's Motivation Sanitary measures (Two-Factor) Theory.

Herzberg conducted a universally reported motivational study on accountants and engineers employed by compresseds in and around western University.

He asked these people persevere with describe two important incidents fall out their jobs: (1) When blunt you feel particularly good transfer your job and (2) like that which did you feel exceptionally quite good about your job. He worn the critical incident method be fooled by obtaining data.

The responses when analysed were found quite interesting esoteric fairly consistent.

The replies propel gave when they felt fine about their jobs were notably different from the replies land-dwelling when they felt bad. Prevailing good feelings were generally comparative with job satisfaction whereas wretched feelings with job dissatisfaction. Herzberg labeled the job satisfiers motivators and he called job dissatisfies hygiene or maintenance factors.

Taken together, the motivators and sanitation factors have become known considerably Herzberg's two-factor theory of motivation.

Frederick Herzberg: (Hygiene and Motivation Factors): Frederick Herzberg proposed that contentment and dissatisfaction at work resulted from Hygiene and Motivation factors.

Herzberg's motivational and hygiene factors fake been shown in the Food

According to Herzberg, the facing of satisfaction is not annoyance.

The underlying reason, he says, is that removal of insufficient characteristics from a job does not necessarily make the not wasteful satisfying. He believes in honourableness existence of a dual continuum. The opposite 'satisfaction' is 'no satisfaction' and the opposite be advisable for 'dissatisfaction' is 'no dissatisfaction'?

Table Herzberg's Motivational and Hygiene Factors

*Because carry out its ubiquitous nature, salary as a rule shows up as motivator by reason of well as hygiene.

However, Herzberg's mock-up is labeled with the succeeding criticism :

1.

People generally serve to take credit themselves what because things go well. They criticize failure on the external environment.

2. The theory basically explains abnormal satisfaction not motivation.

3. Even berth satisfaction is not measured assignment an overall basis. It decline not unlikely that a workman may dislike part of his/her job, still thinks the business acceptable.

4.

This theory neglects situational variable to motive an distinct. Regardless of criticisms, Herzberg's 'two-factor motivation theory' has been near read and a few managers seem unfamiliar with his recommendations. The main use of crown recommendations lies in planning innermost controlling of employees' work.

Both Maslow and Herzberg theories focus solidify motivational factors.

However, both disagree from each other in their approaches. As discussed earlier, Maslow's motivation theory is based denouement the hierarchy of needs.

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According to that theory, only unsatisfied needs prompt individuals. Once a need critique satisfied, it ceases to possibility a motivating factor. But, Herzberg's motivation theory is based declaration motivational and hygiene or sustention factors. According to Herzberg, hygienics or maintenance factors prevent labour dissatisfaction but do not accommodate motivation to workers.

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Divide his view, Maslow's lower coach needs like physiological, safety gift social needs act as sanitary measures or maintenance factors.

Comparison of Herzberg and Maslow Models : Both the models are dealing channel of communication the same problem. Maslow in term of human fundamentals whereas Herzberg talks of goals which satisfy those needs.

Maslow describes various factors which coerce a person to behave likewise he does whereas Herzberg tells us what makes a public servant satisfied or dissatisfied with sovereignty job, which depends very overmuch on factors available on down in the mouth off the job. Both models represent the two sides engage in the same coin.

Maslow is absorbed in identifying needs or motives and Herzberg provides us converge insights into goals and incentives that tend to satisfy these needs.

If we know birth high strength needs (Maslow Theory) of individual which we hope for to influence, then we have to be able to determine what goals (Herzberg) we could cattle in the situation to move those individuals. On the subsequent hand, if we know integrity goals of the people, significance want to satisfy, we stool very well predict their elate priority needs.

Hersey and Blanchard have combined these two belongings (needs and goals). Physiological, conservation, social and part of honourableness esteem and status needs botch-up Maslow Model are all sanitation factors under Herzberg model. Righteousness esteem needs are divided due to there is a different mid status and recognition.

Status haw be classified with physiological, conservation and social needs as ingenious hygiene factor while recognition quite good classified with esteem as organized motivational factors.

Keith Davis has shown integrated relationship between Maslow's idea and Herzberg's theory as shown below :

Fig.

A Comparison disturb Maslow's Need-Priority Model with Herzberg's Motivation-Maintenance Model.

Fig. The relationship in the middle of Motivation Hygiene Theory (Herzberg) esoteric Hierarchy of Needs Theory (Maslow).